Through its Plan A initiative, Marks and Spencer plc is working towards
becoming the world’s most sustainable major retailer. Discuss the effects on
UK businesses of pursuing an ethical approach in their operations
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Get Help Now!Answer any TWO of the following questions.
You may illustrate your answers in this section with examples from the case
study or from other firms with which you are familiar.
8. (a) Through its Plan A initiative, Marks and Spencer plc is working towards
becoming the world’s most sustainable major retailer. Discuss the effects on
UK businesses of pursuing an ethical approach in their operations.
(b) Describe what is meant by leadership style and discuss factors that influence
the style adopted by managers.
9. (a) Explore the possible effects on the UK, of a British based multinational
expanding its operations overseas.
(b) Describe the theories of the Human Relations and Scientific Management
schools, and explain how each approach could improve an organisation’s
effectiveness.
10. (a) Examine the impact of EU membership on UK businesses.
(b) Teams are an integral part of modern business practice. Describe the stages
of group development and explore how this process influences the success of
teams.
11. (a) As businesses adapt to a changing environment they are likely to face some
resistance from parts of their workforce. Discuss the methods which could
be used to encourage employees to embrace change.
(b) Analyse how any 2 of the following could improve the effectiveness of a UK
business.
• Quality Assurance
• Market Research Techniques
• Budgetary Control
• Human Resource Planning
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