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Quiz
Note: It is recommended that you your response as you complete each question.
Question 1 (2 points) Question 1 Und
What are three factors that Mr. Brito claimed were part of
his philosophy that led Anheuser-Busch InBev to performance excellence?
Question 1 options:
dream, people, and culture
diversity, leadership, and motivation
downsizing, reorganization, and change
profits, losses, and turnover
Question 2 (2 points) Question 2 Und
Which of the following is stressed in the video featuring
Ms. Goldstein from Accenture?
Question 2 options:
Employees today do not expect consumer-like experiences in
the workplace (quicker, better, faster).
The regulatory climate today discourages employees from
staying with one organization over three years.
An employer’s brand must be communicated during the
recruitment process and delivered upon once the employee is in the workplace.
One in seven U.S. workers is a freelancer or independent
contractor.
Question 3 (2 points) Question 3 Und
Which of the following is NOT a useful selection tool to
predict job performance?
Question 3 options:
ability tests
personality testing
job interviews
genetic testing
Question 4 (2 points) Question 4 Und
Who was Howard Schultz and how did his growing up years
impact his interactions with employees?
Question 4 options:
Creator of Pixlar Industries; how creativity is not merely
for children.
President of Schlitz Brewing Company; importance of second
chances for employees.
Founder of Starbucks Coffee Company; the importance of
employee self-esteem and self-respect.
Chairman of J.C. Penney; the importance of clarity and
no-nonsense marketing.
Question 5 (2 points) Question 5 Und
Which one of the following is a myth about hiring at Google?
Question 5 options:
They hire a diverse group of people, some with an Ivy League
education, some without, and some without any formal education.
GPA is only considered if the applicant graduates from
college recently.
They try to limit their applicants to four interviews or
less.
They ask crazy questions—for example how many golf balls
will fit into the Empire State Building?
Question 6 (2 points) Question 6 Und
Who is credited with saying, if you compromise and hire a
person who is great in many ways but who has one annoying behavior, and you do
that 1000 times, pretty soon your organizational culture will be “really bad.”
Question 6 options:
Steve Jobs, Apple CEO
Tony Hsieh, Zappos CEO
Howard Schultz, Founder of Starbucks
Sean McGaughran, Google Recruiter
Question 7 (2 points) Question 7 Und
What is the significance of including DP World in this
module?
Question 7 options:
DP World has implemented a learning, career development, and
succession management solution to manage their global talent.
DP World has partnered with SumTotal Systems to fully
implement its U.S. employee database into one-click solutions
DP World has developed a software solution and has teamed up
with SumTotal Systems to jointly manage its HR recordkeeping in India.
DP World has teamed up with Google to provide the ultimate
talent development system and game-changing learning process.
Question 8 (2 points) Question 8 Und
Content validity and construct validity are two types of
validity. What is the third type?
Question 8 options:
Criterion validity
Trait validity
Reliability validity
Work sample validity
Question 9 (2 points) Question 9 Und
The following are guidelines provided in your reading for
what important HR-related management action: get to know all the wrong reasons;
recognize that competency doesn’t necessarily mean success; spell out why; let
people know what you are looking for; look at weaknesses as well as strengths;
know the importance of detachment; take a lesson if someone says “no thanks.”
Question 9 options:
Promoting an employee
Firing an employee
Transferring uncompleted work to a peer
Communicating a layoff
Question 10 (2 points) Question 10 Und
In the Accenture video, a “workforce eco-system” is
discussed. Who makes up that ecosystem according to Ms. Goldstein?
Question 10 options:
Regular, full-time workers and contract labor.
People who service outsourcing contracts.
Contingent workers
All of the above make up the talent eco-system.
Question 11 (2 points) Question 11 Und
The ___________________ of a measure refers to whether a
measure gets repeatable results.
Question 11 options:
content
construct
reliability
criterion
Question 12 (2 points) Question 12 Und
What did Howard Schultz mean when he said “Embracing the
status quo as an operating principle is going to be a collision course with
time”?
Question 12 options:
Follow the Starbucks model and relocate to high traffic
areas for the best sales.
Revamp the recipes for products every year and remove the
25% with the least customer interest.
Allow associates to be themselves, to be creative in the
workplace.
Rotate shift supervisors every third week to give associates
a change of pace.
Question 13 (2 points) Question 13 Und
Who is credited with saying, “We had a time where we hired
professional managers; they knew how to management but they didn’t know how to
DO anything. Who wants to work with someone you can’t learn anything from?”
Question 13 options:
Sean McGaughran, Google Recruiter
Howard Schultz, Founder of Starbucks
Tony Hsieh, Zappos CEO
Steve Jobs, Apple CEO
Question 14 (2 points) Question 14 Und
What is the term used to describe “a process to identify the
particular job duties and requirements and the relative importance of these
duties to a given job.”
Question 14 options:
job analysis
performance evaluation
job redevelopment
employment staffing
Question 15 (2 points) Question 15 Und
What is another name for using evidence-based practices to
determine the most qualified candidate from a pool of applicants?
Question 15 options:
Selection
Recruitment
Job analysis
onboarding
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