Knowledge Administration
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Task consists of 3 essay questions
Question 1:
describe the concept of knowledge management. Provide an overview of the history of knowledge management. (300-400 words)
Question 2:
Compare and contrast major knowledge management life cycle models, including the Meyer and Zack KM Cycle, Bukowitz and Wiliams KM cycle, McElroy KM Cycle and Wiig KM Cycle.
Question 3:
a.) How is tacit knowledge different from explicit knowledge? Why is it difficult to directly codify tacit knowledge?
b.) Explain the following tacit knowledge capturing techniques in detail:
v Learning history
v Storytelling
v Interviews
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