Explain methods you would use to improve financial stability.This assessment will require you to analyze a healthcare systems survey data (Hospital Consumer Assessment of Healthcare Providers and Systems or HCAHPS) and develop a strategic plan for improvement of organizational scores.
This assessment will require you to analyze a healthcare systems survey data (Hospital Consumer Assessment of Healthcare Providers and Systems or HCAHPS) and develop a strategic plan for improvement of organizational scores. The HCAHPS results posted on Hospital Compare which is part of the governments Medicare website allow consumers to make fair and objective comparisons between hospitals and state and national averages on important measures related to the patients unique perspective of the care received. You will need to incorporate the most recent survey scores data analysis (including comparison scores/benchmarking) impact of scores (financial and quality) organizational structure/design use of technology and influential cultural and social/environmental factors into this project. A business plan document will provide a thorough analysis a plan that includes stakeholder involvement and a timeline for implementation evaluation and outcome measurement.
Scenario:
You are the newly appointed chief nursing officer of a hospital and have been tasked with improving the most recently reported HCAHPS score for the entire organization. The hospital board is requesting a detailed report analysis and plan to improve these results. You are instructed to complete the full data and impact analysis; develop a detailed strategic plan to improve the scores in all areas of the hospital incorporating quality improvement shared accountability technology care delivery model and financial stability; propose a rapid implementation timeline; and outline the process of evaluation in an effective presentation that you will present at the next board meeting.
Requirements:
Create a business plan document in which you do the following:
A. Provide the HCAHPS scores for a hospital of your choice using web site: http://www.medicare.gov/hospitalcompare
Area code: 16601 or Pennsylvania
Note: Refer to the web link to find HCAHPS scores for various hospitals.
B. Analyze the HCAHPS scores of your chosen hospital by doing the following:
1. Compare the scores to state and national averages.
2. Compare the scores to two other hospitals in the region.
3. Compare the survey response rates to two other hospitals in the region.
4. Describe the hospitals demographic patient population and services provided.
5. Discuss how the following environmental and community factors could potentially influence HCAHPS scores:
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The post Explain methods you would use to improve financial stability.This assessment will require you to analyze a healthcare systems survey data (Hospital Consumer Assessment of Healthcare Providers and Systems or HCAHPS) and develop a strategic plan for improvement of organizational scores. appeared first on My Nursing Papers.
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