Case Study
Sources as needed
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Key Text and Additional Reading
Your key text is Foster, S. Thomas. 2013., Managing Quality: Integrating the Supply Chain: International Edition. [online]. Pearson. Available from: 25 September 2017
You are also strongly advised to undertake some additional reading from the following list to widen your understanding of business processes:
Books
Beckford, J., 2009. Quality. 3rd edition. London: Routledge.
Hoyle, D., 2007. Quality management essentials. Oxford: Elsevier Limited.
Kelemen, M.L., 2003. Managing Quality. London: SAGE publications.
Lock, D., 2007. Project Management. 9th edition. Aldershot: Gower Publishing.
Maylor, H., 2010. Project management. Financial Times: Prentice Hall.
Pinto, J., 2013. Project Management: Achieving Competitive Advantage. 3rd edition. New Zealand: Pearson Education.
Turner, J.R., 2008. The handbook of project-based management. New York: McGraw-Hill.
Arden EBSCO
Additional reading is available through Arden EBSCO registration. You are advised to locate some papers of relevance to the material covered and your organisational/industry context.
Additional reading is available through Arden EBSCO registration. You are advised to locate some papers of relevance to the material covered and your organisational/industry context.Associated Business Process Management Professionals International Available at http://www.abpmp.org/ [Accessed 21 September 2017]
American Society for Quality Available at https://asq.org/ [Accessed 21 September 2017]
International Journal of Business Insights and Transformation Available at http://www.ijbit.org/index.php Accessed 21 September 2017]
International Journal of Quality and Productivity Management Available at http://www.inderscience.com/jhome.php?jcode=ijpqm [Accessed 21 September 2017]
Journal of Engineering, Project, and Production Management Available at http://www.ppml.url.tw/EPPM_Journal/ [Accessed 21 September 2017]
Project Management Institute (2017) Available at https://www.pmi.org/ [Accessed 21 September 2017]
Project Management Journal (2017) Available at
https://www.pmi.org/learning/publications/project-management-journal [Accessed 21 September 2017
Quality Management Journal (2017) Available at http://asq.org/pub/qmj/index.html [Accessed 21 September 2017]
References
Kouzes J. and Posner B., 2017. Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. San Francisco: John Wiley & Sons.
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