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8-1 Two types of visits are provided by the Durham Health Clinic, first-time visits and return visits. .vitalsource.com/books/9781284090475/content/id/ch08tab5″>Table 8-5
provides the processing time for each work station and the available
staff hours per week. Determine the production frontiers for this clinic
and indicate which station should be expanded to increase the overall
capacity of the clinic. Which service station could be reduced?
Table 8-5Processing Time and Staff Hours Data for Durham Health Clinic (Exercise 14-1)
Work station
Time estimates (hours)
First Visit
Return Visit
Reception/discharge
0.25
0.12
Nursing and testing
0.40
0.38
Medical exam and treatment
0.50
0.25
155156
8-2 Durham
Health Clinic has a contribution margin of $35 per visit. Calculate the
break-even point in visits with fixed costs at $4000, $6500, and $8500
per week. Given this analysis, as a manager, what would you recommend
and why?
8-3 Durham
Health Clinic is considering signing a contract to perform 50
pre-employment physicals per week for a specific corporation. In terms
of staff time, a pre-employment physical requires 0.20 hours in
Reception/Discharge, 0.45 hours in Nursing and Testing, and 0.20 hours
in Medical Examination. By work-station, determine how many work hours
per week will be needed to perform these physicals.
8-4 Currently
the clinic does 250 visits per week, with 50% of all visits as return
visits. Each employee (physician, nurse, and receptionist) is scheduled
to work 35 hours per week.
a. How many employees by type does the clinic currently
need?
b. How many employees by type will the clinic need if it signs
the contract for pre-employment physicals?
c. If return visits shift to 10% of all regular visits, how many
employees by type will the clinic need with and without the
contract for pre-employment physicals?
d. How will the answers to “b” and “c” change if the number of
physicals is modified to 35 pre-employment physicals per week?
Throughout these analyses, specify all assumptions, including
assumptions concerning worker productivity
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