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The Importance of Effective Interpersonal Communication in Organizations

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Communication is an important skill for people to have in an organization. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organization should be trained to deal with different situation that involve communicating effectively. In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the essay will address the benefits managers can gain through different communication training regimes to employee teams and the effects of the training. On a last note, an example of effective communication through managerial strategies is discussed and the implications this plays on the employees’ performance.
Communication is an important skill to have because…

 

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