Professional e-mail | ENG 315 Professional Communications | Strayer University

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Write a Professional Email Message from the perspective of a character in the scenario below.  The email should discuss the communication issue provided in the scenario and should be addressed to another character from the scenario.

Scenario: James shows up to work approximately five minutes late this morning, walks silently (but quickly) down the hallway and begins to punch in at the time clock located by the front desk.

Sarah, the front desk manager, says, “Good morning, James,” but James ignores her, punches in, and heads into the shop to his workplace.  Sarah rolls her eyes, picks up the phone, and dials the on-duty manager to alert her that James just arrived and should be reaching his desk any moment.

Assignment Requirements: The message should take the form of an email; however, you will submit your assignment to the online course shell.

The professional email message must adhere to the following requirements:

1. Content:

1. Address the communication issue from the scenario.
2. Request a face-to-face meeting to discuss the issue (at a specific time).
3. Concentrate on the facts of the situation and avoid using overly emotional language.
4. Assume your recipient is learning about the situation for the first time through your communication.

2. Format:

1. Use a descriptive subject line or heading.
2. Include an appropriate and professional greeting / salutation.
3. Use email form including: To:, From:, Subject:, and Signature.

3. Clarity / Mechanics:

1. Focus on clarity, writing mechanics, and professional language/style requirements.
2. Run spell/grammar check before submitting.

4. Your assignment must:

1. This course requires use of Strayer Writing Standards (SWS). The format is different than other Strayer University courses. Please take a moment to review the SWS documentation for details.

5. Submitting your assignment:

1. Submit your assignment through the online course shell only.

6. The specific course learning outcomes associated with this assignment are:

1. Plan, create, and evaluate professional documents.
2. Deliver professional information to various audiences using appropriate tone, style, and format.
3. Analyze professional communication examples to assist in revision.