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The rise of the __________ period started with the launch of Amazon.com in 1995 and continued until 2000.
Question options:
Internet
crash
synergy
grassroots of e-business
Question 2
The __________ stage of a technological revolution takes place right after a new technology is introduced to the market.
Question options:
crash
frenzy
synergy
irruption
Question 3
In the context of e-business strategies, the concept of __________ deserves special attention because many Internet start-ups that ended up in bankruptcy at the end of the Internet boom years did not pay enough attention to this issue.
Question options:
value creation
strategy formation
competitive analysis
innovation
Question 4
The e-business strategy framework consists of all of the following EXCEPT:
Question options:
strategy formulation.
strategic analysis.
strategy implementation.
market exploitation.
Question 5
Within organizations, we typically recognize the following three different levels of strategy. Which of the following is NOT one of these strategies?
Question options:
Operational
Corporate-level
Differentiation
Business unit
Question 6
__________ deals with the facilitation of transactions and selling of products and services online.
Question options:
Mobile commerce
E-marketing
E-business
E-commerce
Question 7
__________ refer(s) to a firm’s ability through IT and the Internet to turn resources into valuable products or services.
Question options:
E-Innovations
E-Development
E-Capabilities
E-Synergies
Question 8
The Internet can change __________ insofar as suppliers, manufacturers, distributors, retailers, and customers can interact in new and different ways.
Question options:
industry structure
industry value chains
firm value chains
competitive relationships
Question 9
The goal of __________ strategy is to achieve (long-term) success by building up one or more sources of competitive advantage.
Question options:
Internet
e-business
synergistic
market exploitation
Question 10
The most recent and unstoppable trend in globalization of business and economic interdependence is:
Question options:
mobile commerce.
social media.
e-business.
the Internet.
Question 11
The most common online retail business models include all of the following EXCEPT:
Question options:
virtual merchants.
bricks-and-clicks retailers.
kiosk merchants.
manufacturer-direct retailers.
Question 12
The overall goal of developing an e-business strategy is to:
Question options:
lower transaction costs.
achieve economies of scale and scope.
increase customer value.
succeed in using the Internet as an enabler for achieving a competitive advantage.
Question 13
The second stage of a technological revolution is:
Question options:
the “gilded age.”
synergy.
irruption.
the “golden age.”
Question 14
Before the Internet became a widely used platform for conducting e-business transactions, companies were already using other information and communication technologies (ICT) infrastructures. These included all EXCEPT:
Question options:
electronic data interchange (EDI).
customer relationship management (CRM).
public IT platforms.
inter-organizational information systems (IOS).
Question 15
__________ developed the five-stage model of technological revolutions.
Question options:
H. Mintzberg
C. Perez
M. Porter
B. Arthur
Question 16
__________ strategy, also known as functional-level strategy, deals with how to implement the business unit strategy with regard to resources, processes, and people.
Question options:
Operational
Corporate-level
Implementation
Divisional
Question 17
Carlota Perez defines a(n) __________ as a “powerful and highly visible cluster of new and dynamic technologies, products and industries, capable of bringing about an upheaval in the whole fabric of the economy and of propelling a long-term upsurge of development.”
Question options:
technological revolution
deployment period
installation period
competitive advantage
Question 18
__________ deal(s) with the overall plan for deploying the resources that a firm possesses.
Question options:
E-commerce
Tactics
Differentiation
Strategy
Question 19
Firm __________ can be directly affected by e-commerce through its potential impact on how the business performs various business processes such as warehousing, manufacturing, sales, and customer support.
Question options:
technological support systems
profitability
value chains
competitive advantage
Question 20
Which of the following is NOT one of the three strategic issues that are highly relevant to e-business companies?
Question options:
The company’s internal strengths and weaknesses
The internal organization of an e-business venture
Relationships with suppliers
Customers and users
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